Customer is King
Progressive Home Inspections is my business and I do the home inspection, deliver the detailed report and I am available to you for follow up questions or explanations.
Since 1998 I have made a commitment to training so that I can deliver you a professional home inspection report. “Customer is king” is a way of thinking about working and 16 years later, I maintain a successful home inspection business. My customers trust me to inform them about my findings and to communicate those findings in an easy to read format. This business is less technical than it is about what the inspector knows and reports on. My customized narrative reports deliver you the information you want and need to know.
Ongoing training and networking with other ASHI professional Home Inspectors remains a valuable networking resource for me. I am familiar with the common building defects in homes in my service area and follow our professional motto to “inspect, detect and direct.” It is not enough to simply state a defect exists, it is equally important to direct readers a recommended plan of action. I do not refer specific contractors to do the repairs nor will I offer to do the repairs. I will direct you on how to make progress on any defects reported. Your Realtor will assist you with this process.